Terms of Service

Effective Date: April 26, 2026  |  Last Updated: April 26, 2026

1. Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "Customer," "you," or "your") and Pizza Ranch ("Company," "we," "us," or "our"), the owner and operator of the website ranchs-spizza.rest (the "Website") and all associated food services, online ordering platforms, and related offerings.

By visiting, browsing, or using our Website, placing an order online or in-person, registering for an account, subscribing to our newsletter, or otherwise engaging with our services, you expressly accept and agree to comply with these Terms of Service in their entirety. Your continued use of the Website after any modifications to these Terms constitutes your acceptance of the revised Terms.

If you are using our Website or services on behalf of an organization, business, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, and in such case, "you" and "your" shall refer to that entity.

These Terms apply to all visitors, registered users, customers, and any other individuals who access or use our Website and services, regardless of the device, browser, or method used to access them.

2. Description of Services

Pizza Ranch is a food service business operating in the United States. We offer the following products and services through our Website and physical location(s):

• Online Food Ordering: Customers may browse our menu, customize orders, and place food orders for pickup or delivery through our Website or authorized third-party platforms.
• Dine-In Services: We provide dine-in food and beverage services at our physical location(s), subject to applicable health and safety regulations.
• Carry-Out and Delivery: We offer carry-out and delivery services within designated service areas, subject to availability, delivery zones, and applicable fees.
• Catering Services: We may offer catering packages for events, parties, and corporate functions, subject to availability and separate catering agreements.
• Loyalty and Rewards Programs: We may offer loyalty programs, promotional offers, coupons, or rewards programs to eligible customers, subject to separate program terms.
• Gift Cards: We may offer digital or physical gift cards redeemable for food and beverage purchases, subject to applicable gift card terms and conditions.
• Informational Content: Our Website provides general information about our menu, pricing, hours of operation, location, and company news.

We reserve the right to modify, suspend, discontinue, or expand any aspect of our services at any time, with or without prior notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of services.

Availability of menu items, services, and features may vary by location and is subject to change without notice. Certain services may require account registration or additional eligibility requirements.

3. Eligibility and User Obligations

3.1 Eligibility

To use our Website and services, you must be at least thirteen (13) years of age. If you are under the age of eighteen (18), you may only use our services under the supervision and with the consent of a parent or legal guardian. By using our services, you represent and warrant that you meet the applicable age requirements and have the legal capacity to enter into a binding agreement.

3.2 Account Registration

Certain features of our Website may require you to create a user account. When registering for an account, you agree to:

• Provide accurate, complete, and current information during the registration process;
• Maintain and promptly update your account information to keep it accurate and current;
• Keep your account credentials, including your password, confidential and secure;
• Notify us immediately at [email protected] if you suspect any unauthorized access to or use of your account;
• Accept responsibility for all activities that occur under your account.

We reserve the right to suspend or terminate any account that we reasonably believe contains false, misleading, or fraudulent information, or that has been used in violation of these Terms.

3.3 User Obligations

As a condition of using our Website and services, you agree to:

• Use our Website and services only for lawful purposes and in accordance with these Terms;
• Provide truthful and accurate information when placing orders, registering accounts, or communicating with us;
• Honor all orders placed and payments made through our Website;
• Comply with all applicable local, state, and federal laws and regulations in connection with your use of our services;
• Respect the rights and privacy of other users and our staff;
• Use our Website only in a manner that does not interfere with or disrupt its operation or the servers and networks connected to it.

4. Prohibited Activities

You agree that you will NOT engage in any of the following prohibited activities when using our Website or services:

We reserve the right to take any action we deem appropriate, including suspending or terminating your access to our services, reporting violations to law enforcement, and pursuing all available legal remedies, in response to any prohibited activity.

5. Ordering, Payment, and Pricing

5.1 Order Placement and Confirmation

When you place an order through our Website or other ordering channels, you are making an offer to purchase food and/or beverages subject to these Terms. All orders are subject to acceptance by Pizza Ranch. We reserve the right to refuse, cancel, or limit any order for any reason, including but not limited to product unavailability, suspected fraud, errors in pricing or product description, or violation of these Terms.

An order confirmation sent to your provided email address or displayed on-screen does not constitute our final acceptance of your order. We reserve the right to cancel confirmed orders and provide a full refund if we are unable to fulfill the order for any reason.

5.2 Pricing and Fees

All prices displayed on our Website are in United States Dollars (USD) and are subject to change without prior notice. Prices do not include applicable sales taxes unless otherwise stated. Delivery fees, service charges, or other applicable fees will be disclosed prior to checkout.

We make every effort to ensure that pricing on our Website is accurate. However, if a pricing error is discovered after an order has been placed, we will notify you and provide you with the option to confirm the order at the correct price or cancel the order for a full refund.

5.3 Payment Methods

We accept the following payment methods, subject to availability:

• Major credit cards (Visa, MasterCard, American Express, Discover)
• Debit cards
• Digital payment platforms (as available)
• Pizza Ranch gift cards (where applicable)
• Cash (for in-person transactions only)

By providing payment information, you represent and warrant that you are authorized to use the designated payment method and that the information you provide is accurate and complete. You authorize us to charge the full order amount, including applicable taxes and fees, to your designated payment method.

5.4 Sales Tax

Sales tax will be calculated and applied to your order in accordance with applicable federal, state, and local tax laws at the time of purchase. The applicable tax rate will be displayed during the checkout process.

5.5 Refunds and Cancellations

Due to the perishable nature of food products, all sales are generally final once preparation has commenced. If you are dissatisfied with your order due to an error on our part, please contact us within a reasonable time of receipt of your order, and we will work to resolve the issue through a replacement order, store credit, or refund at our discretion.

6. Intellectual Property Rights

6.1 Our Intellectual Property

All content, materials, and intellectual property available on or through the Website, including but not limited to text, graphics, logos, images, photographs, menu designs, audio clips, video clips, data compilations, software, and the overall design and layout of the Website ("Content"), are the exclusive property of Pizza Ranch or its licensors and are protected by applicable United States intellectual property laws, including the Copyright Act (17 U.S.C. § 101 et seq.), trademark law, trade secret law, and other applicable intellectual property statutes and treaties.

The Pizza Ranch name, logo, trade dress, and all related marks, slogans, and domain names are trademarks or service marks of Pizza Ranch. You may not use, reproduce, display, or distribute any of our trademarks or service marks without our prior written consent.

6.2 Limited License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website and its Content solely for your personal, non-commercial use in connection with purchasing or learning about our products and services. This license does not include the right to:

• Reproduce, distribute, publicly display, or create derivative works from our Content;
• Use our Content for commercial purposes without our express written permission;
• Remove, alter, or obscure any copyright, trademark, or other proprietary notices;
• Use any data mining, robots, scraping, or similar data gathering tools on our Website.

6.3 User-Submitted Content

If you submit, post, or transmit any content to us through our Website, social media channels, email, or otherwise (such as reviews, photos, feedback, or suggestions), you grant Pizza Ranch a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, sublicensable license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content in connection with our business and marketing activities. You represent and warrant that you own or have the necessary rights to the content you submit and that it does not violate any third-party rights.

7. Disclaimers and "As-Is" Basis

7.1 As-Is Basis

THE WEBSITE AND ALL CONTENT, PRODUCTS, AND SERVICES PROVIDED THROUGH IT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, PIZZA RANCH EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

7.2 No Warranty of Accuracy

While we strive to provide accurate and up-to-date information on our Website, we do not warrant that the content of the Website is accurate, complete, reliable, current, or error-free. Menu items, ingredients, nutritional information, prices, and availability are subject to change without notice. We are not responsible for any reliance you place on such information.

7.3 Allergen and Nutritional Information

Our menu items may contain or come into contact with common allergens, including but not limited to wheat, dairy, eggs, nuts, soy, and gluten. While we make reasonable efforts to provide accurate allergen and nutritional information, we cannot guarantee that any menu item is free from allergens or cross-contamination. Customers with food allergies or dietary restrictions are strongly encouraged to contact us directly before placing an order.

7.4 Third-Party Services

Our Website may contain links to third-party websites, platforms, or services, including third-party delivery services. We do not endorse, control, or assume any responsibility for the content, privacy practices, or terms of any third-party services. Your interactions with third-party services are governed by their respective terms and privacy policies.

7.5 Service Interruptions

We do not warrant that the Website will be available at all times, uninterrupted, or free from technical errors. We reserve the right to perform maintenance, updates, or modifications to the Website that may result in temporary service interruptions.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE UNITED STATES LAW, INCLUDING THE FEDERAL TRADE COMMISSION ACT AND ANY APPLICABLE STATE CONSUMER PROTECTION LAWS, PIZZA RANCH, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, SUPPLIERS, AND AFFILIATES SHALL NOT BE LIABLE FOR:

• ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES;
• DAMAGES ARISING FROM YOUR INABILITY TO ACCESS OR USE OUR WEBSITE OR SERVICES;
• DAMAGES ARISING FROM ANY UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA;
• DAMAGES ARISING FROM ANY THIRD-PARTY CONTENT OR SERVICES ACCESSED THROUGH OUR WEBSITE;
• DAMAGES ARISING FROM FOOD ALLERGIC REACTIONS WHERE ALLERGEN INFORMATION WAS MADE AVAILABLE AND YOU FAILED TO REVIEW IT OR NOTIFY US OF YOUR ALLERGY.

IN ANY EVENT, OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO YOUR USE OF OUR WEBSITE OR SERVICES SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU PAID TO PIZZA RANCH IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES OR LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. IN SUCH JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW.

9. Indemnification

You agree to defend, indemnify, and hold harmless Pizza Ranch and its officers, directors, employees, agents, contractors, licensors, service providers, suppliers, successors, and assigns from and against any and all claims, damages, liabilities, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

• Your use of or access to our Website or services;
• Your violation of any provision of these Terms of Service;
• Your violation of any applicable law, regulation, or third-party right, including any intellectual property right, privacy right, or consumer protection law;
• Any content you submit to or through our Website;
• Any fraudulent, misleading, or false information you provide to us;
• Your negligence or willful misconduct.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate fully with our defense of such claims. You shall not settle any claim without our prior written consent.

10. Privacy Policy

Your use of our Website and services is also governed by our Privacy Policy, which is incorporated into these Terms of Service by reference. Our Privacy Policy describes how we collect, use, disclose, and protect your personal information in accordance with applicable United States privacy laws, including the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) for California residents, and the Federal Trade Commission Act (15 U.S.C. § 41 et seq.).

By using our Website and services, you consent to the collection and use of your information as described in our Privacy Policy. We encourage you to review our Privacy Policy carefully.

11. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of the United States of America and the laws of the applicable state in which Pizza Ranch operates, without regard to any conflict of law principles that would require the application of the laws of a different jurisdiction.

Any legal action, suit, or proceeding arising out of or relating to these Terms or your use of our Website and services that is not subject to mandatory arbitration shall be exclusively brought in the state or federal courts of competent jurisdiction located in the United States. You hereby irrevocably consent to the personal jurisdiction and exclusive venue of such courts and waive any objection based on improper venue or inconvenient forum.

Nothing in this section shall limit our right to seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of our intellectual property rights or other proprietary rights.

12. Dispute Resolution

12.1 Informal Resolution

Before initiating any formal legal proceeding, you agree to first contact Pizza Ranch at [email protected] to describe the dispute in detail and provide us with a reasonable opportunity (not less than thirty (30) days) to resolve the dispute informally. Both parties agree to negotiate in good faith to resolve any disputes. We believe that most disputes can be resolved amicably and efficiently through direct communication.

12.2 Binding Arbitration

IF A DISPUTE CANNOT BE RESOLVED INFORMALLY, YOU AND PIZZA RANCH AGREE THAT ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF OUR SERVICES SHALL BE RESOLVED BY BINDING ARBITRATION, RATHER THAN IN COURT, EXCEPT THAT EITHER PARTY MAY SEEK EMERGENCY INJUNCTIVE RELIEF IN COURT TO PROTECT ITS INTELLECTUAL PROPERTY RIGHTS OR CONFIDENTIAL INFORMATION PENDING RESOLUTION BY ARBITRATION.

Arbitration shall be conducted by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, which are available at www.adr.org. The arbitration shall take place in the United States at a location mutually agreed upon by the parties, or via remote hearing if feasible. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

12.3 Class Action Waiver

YOU AND PIZZA RANCH EACH AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS, WHETHER IN ARBITRATION OR COURT, SHALL BE CONDUCTED ON AN INDIVIDUAL BASIS AND NOT AS A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. YOU WAIVE YOUR RIGHT TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS ACTION OR COLLECTIVE PROCEEDING.

12.4 Exceptions

Notwithstanding the foregoing, either party may bring an individual action in small claims court for disputes within the jurisdictional limits of such court, provided the dispute qualifies for small claims court proceedings.

13. Term and Termination

13.1 Term

These Terms of Service are effective beginning on the date you first access or use our Website or services and shall remain in full force and effect for as long as you continue to use our Website or services, unless earlier terminated in accordance with these Terms.

13.2 Termination by You

You may terminate your account or cease using our services at any time by contacting us at [email protected] and requesting account deletion. Termination of your account does not affect any outstanding obligations you may have, including payment obligations for completed orders.

13.3 Termination by Us

We reserve the right, in our sole discretion, to suspend or terminate your access to our Website and services, with or without notice and with or without cause, including but not limited to:

• Your violation of any provision of these Terms of Service;
• Fraudulent, abusive, or illegal activity associated with your account;
• Extended periods of account inactivity;
• Requests by law enforcement or other government agencies;
• Our decision to discontinue or substantially modify our services.

13.4 Effect of Termination

Upon termination of these Terms or your access to our services, your right to use our Website will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including but not limited to intellectual property provisions, disclaimers, limitations of liability, indemnification obligations, and dispute resolution provisions.

14. Changes to These Terms

We reserve the right to modify, update, or replace these Terms of Service at any time in our sole discretion. We will provide notice of material changes by:

• Posting the updated Terms on our Website with a revised "Last Updated" date;
• Sending an email notification to registered users at the email address associated with their account; and/or
• Displaying a prominent notice on our Website homepage.

Changes will become effective on the date specified in the updated Terms, which will be no less than fourteen (14) days after we provide notice, except where changes are required by law, in which case they shall be effective immediately upon posting.

Your continued use of our Website or services after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must discontinue your use of our Website and services and, if applicable, close your account.

We encourage you to review these Terms periodically to stay informed of any updates. We will maintain a record of previous versions of these Terms, which you may request by contacting us.

15. Severability

If any provision of these Terms of Service is found to be invalid, illegal, unenforceable, or in conflict with any applicable law or regulation by a court of competent jurisdiction or arbitrator, such provision shall be deemed modified to the minimum extent necessary to make it valid, legal, and enforceable, or if such modification is not possible, the provision shall be severed from these Terms.

The invalidity, illegality, or unenforceability of any particular provision of these Terms shall not affect or impair the validity, legality, or enforceability of any other provision of these Terms, and the remaining provisions shall continue in full force and effect as if such invalid, illegal, or unenforceable provision had never been included.

The parties agree that the court or arbitrator shall have the authority to reform or replace any severed provision with a valid and enforceable provision that most closely reflects the original intent of the severed provision.

16. Entire Agreement and Waiver

These Terms of Service, together with our Privacy Policy and any other legal notices, policies, or agreements published by Pizza Ranch on or through the Website, constitute the entire agreement between you and Pizza Ranch with respect to your use of our Website and services, and supersede all prior and contemporaneous agreements, representations, warranties, and understandings, whether written or oral, relating to the same subject matter.

No waiver by Pizza Ranch of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

17. Force Majeure

Pizza Ranch shall not be liable for any failure or delay in performance of its obligations under these Terms to the extent such failure or delay is caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemic, epidemic, governmental actions or restrictions, supply chain disruptions, power outages, internet service disruptions, labor disputes, civil unrest, war, terrorism, or any other event of force majeure.

In the event of a force majeure event, we will make reasonable efforts to notify you and to resume our services as soon as practicable. Prolonged force majeure events may result in order cancellations with full refunds where payment has been collected.

18. Accessibility

Pizza Ranch is committed to ensuring that our Website and services are accessible to individuals with disabilities in accordance with applicable accessibility standards, including the Americans with Disabilities Act (ADA), 42 U.S.C. § 12101 et seq. If you experience difficulty accessing any part of our Website or services, please contact us at the information provided below so that we may assist you.

19. Electronic Communications

By using our Website and services or contacting us via email, you consent to receive electronic communications from us. These communications may include order confirmations, account notifications, promotional offers, and other information related to your use of our services. You agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing, to the extent permitted by applicable law.

You may opt out of receiving promotional communications from us at any time by following the unsubscribe instructions contained in our emails or by contacting us directly. Opting out of promotional communications will not affect our ability to send you transactional communications related to your orders or account.

20. Contact Information

If you have any questions, concerns, or comments regarding these Terms of Service, or if you wish to report a violation of these Terms, please contact us using the following information: